Find all our prices here.

There are several ways to get your tickets.
You can order them on our website, buy them in some of the distributor stores, or simply pick them up on the day of your visit.

However, we advise you not to buy tickets on online resale sites. Beware of scams!

Means of payment accepted at the entrance desk and in the park: cash, credit cards, ANCV vacation vouchers.

ONLY if the ticket was purchased on our website.
If the ticket was purchased through an outside organization, the exchange is not possible.
On the day of your visit, please go to the entrance desk n°1. You will pay the difference in price and will be able to get an adult ticket.
It is not possible to get a refund if you bought an adult ticket instead of a child ticket.

The T&Cs clearly state that tickets are neither exchangeable nor refundable.
However, if the date of the desired visit is before the reserved date, access to the park will be accepted.
Otherwise, upon presentation of proof of exceptional impediment, a committee will decide on the follow-up of the case.

Upon presentation of proof of an exceptional event, your request will be studied by the reimbursement committee.

Unfortunately your ticket is no longer valid. You will not be able to exchange it or get a refund.

Go to the online space and log in with your email address and password.
Once logged in, click on your name at the top right, click on “my orders”, then on the file number that corresponds to the date of purchase.
Check the tickets that need to be printed. Click on the “print my tickets” button and then “download my tickets”.

For any information concerning groups, you can contact our sales department sc@zoo-amneville.com

Visit our B2B website for information.

The purchase of a child ticket is necessary as soon as the child turns 3 years old.

As soon as he/she turns 12, an adult ticket must be purchased.